Back to: How may I help you?

First, read the following questions :

1. What sort of advice does the guest want?
2. Why does the guest not follow the concierge’s first tip?
3. In the end, what does the guest decide on doing?
4. How much does the guest want to spend on food?
5. How many reservations does the concierge make for the guest?

Now, listen to the recording and answer the questions below