Diagnostic 2 – You're Welcome

Welcome to your Diagnostic 2

Choose the correct expression.

Welcome to our establishment.

Welcome at our establishment.

Welcome in our establishment.

Choose the sentence that contains the correct verb tense.

I have met my colleague Bryan before we started studying at college together.

The elderly client is convinced that we have met before.

I didn't meet any new any European visitors recently.

Choose the correct preposition to complete the sentence.

All submission need to be received ___ 5 PM.

until

afterwards

during

Choose the correct possessive determiner to complete the sentence.

I don't mind looking after your dog for the day, but make sure you bring toys.

Choose the incorrect telephone expression.

I’m sorry, but the line is busy. Do you wish to hold?

I’m sorry, but the line is engaged. Do you wish to hold?

I’m sorry, but the line is occupied. Do you wish to hold?

Choose the correct verb form to complete the sentence.

Lisa (had worked / has worked / worked) hard on her resumé last week.

had worked

has worked

worked

Complete the sentence with the appropriate conditional form of the verb in parentheses.

If I had an overview of our promotions, I (publish) them on our website.

Determine if the pronouns in this sentence are used correctly or not.

Chef Cindy takes a lot of photos of her in the kitchen, and loves to send them to hers clients.

All of the pronouns in this sentence are used correctly.

Not all of the pronouns in this sentence are used correctly.

Choose the correct transition word to complete the sentence.

It rained all day. ___________, the tourists enjoyed the excursion.

Although

Therefore

Nonetheless

Furthermore

Choose the conditional sentence that best corresponds to the following statement: “I hope it doesn't rain today because I don't want our excursion to be cancelled.”

If it rains, the excursion will be cancelled.

If it rains, the excursion is cancelled.

If it rained, the excursion would be cancelled.

Choose the complex sentence that is correctly formed.

Emily logged out of her computer before she left work.

Emily logged out of her computer. Before she left work.

Before she left work Emily logged out of her computer.

Choose the sentence that correctly expresses disagreement.

I’m not agree with that decision.

I’m not agreed with that decision.

I don’t agree with that decision.

I don’t agreed with that decision.

Choose the best expression to replace the beep in the recording.

Good Afternoon Fonseca and Holmes, Viviane (speaking / on the phone / here).

speaking

on the phone

here

Complete the sentence with the correct time expression.

I haven't taken a break 8 AM.

Choose the word that cannot be used to complete the sentence:

“Emily made an important _________; she nearly lost her job.”

error

mistake

fault

blunder

Choose the correct indefinite pronoun to complete the sentence.

Sam has tried reaching human resources several times, but (anyone, no one, no body) answers the phone.

anyone

no one

no body

Complete the sentence with the correct coordinating conjunction.

Ryan wanted to take the day off, his supervisor refused.

Choose the correct preposition to complete the sentence.

You can find all of the necessary information about the company ____ the Internet.

Write a yes/no question with the appropriate elements, based on the answer that follows. Do not forget to add a question mark.

(the company, ever, receive a customer complaint)

‒ No, the company has never received a customer complaint; we take pride in giving excellent customer service.

Choose the correct word to complete the sentence.

I’m _____________ we are fully booked for tonight.

afraid

sorry

scared

apologize

Choose the most formal expression to end a letter or email.

Regards,

Kind regards,

Cheers,

Best wishes,

Complete the sentence with the correct possessive form.

I don't know where you put your uniform jacket, but this one is definitely .

Choose the sentence that contains a correct conditional structure.

If I see Ms. Walker, I'll tell her you called.

I'll tell Ms. Walker you called if I'll see her.

If I see Ms. Walker, I'd tell her you called.

Choose the correct preposition to complete the sentence.

Dave has to work ____ Sunday.

during

Choose the correct negative conditional form.

If the passengers don't catch their flight, they will have to pay for a new ticket.

If the passengers not catch their flight, they will have to pay for a new ticket.

If the passengers won't catch their flight, they have to pay for a new ticket.

Choose the verb that cannot be used to complete the sentence:

At what time shall we _________ the meeting?

hold

make

start

schedule

Complete the sentence with the correct object pronoun.

The disabled client and her partner asked if we could help .

Choose the correct salutation.

Dear Madam,

Dear Mister,

Dear Sir Smith,

Dear Mrs.,

Choose the correct subordinating conjunction to complete the sentence.

Polly got the job ___________ she had no experience.

unless

even though

nonetheless

however

Choose the correct preposition to complete the sentence.

Sheila takes the documents _______ the envelope.

into

out of

from

inside out

Choose the correct expression.

Turn left at the next street.

Turn to left at the next street corner.

Turn to your left at the next street corner.

Turn on your left at the next street corner.

Consider the following sentence and then choose the correct statement.

I have had two cups of coffee this afternoon, but I still feel tired.

The sentence is spoken in the afternoon.

The sentence is spoken in the evening.

Choose the correct verb form to complete the sentence.

If I Melina, I wouldn't put up with that client's impolite comments.

Choose the correct preposition to complete the sentence.

The group arrived ____ the airport in the morning.

into

Consider the following sentences and then choose the correct statement.

Because she was exhausted, Sarah forgot to lock up after her work shift.

Sandra forgot to lock up after her work shift, because she was exhausted.

Both sentences are correctly structured and punctuated.

The first sentence is incorrectly structured or punctuated.

The second sentence is incorrectly structured or punctuated.

Both sentences are incorrectly structured and punctuated.

Time's up