This module helps you to make recommendations to clients and customers alike in a nuanced manner. The reading activity explores the world of travel guides and addresses the importance of personalized recommendations. Practise reading comprehension strategies and skills and take a note of any words and expressions you are unfamiliar with. Three listening comprehension activities provide examples of professionals making recommendations on food and travel. As you practise your listening comprehension skills, take a note of any words and expressions you are unfamiliar with. Pay attention to the way in which the speakers voice their opinion without imposing it on their client. The grammar component of this module reviews the modals and semi-modals most commonly used to express advice, recommendation and obligation: should, ought to, must and have to. Mastering these modals is essential to use the right tone when making recommendations and to avoid coming on too strong. Finally, you will review and practise vocabulary used to express advice.
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